Service Alerts

Dear Customer, We regret to inform you that due to recent flooding and severe weather conditions in the United States, there may be delays in ...

Dear Customer, Thank you for your continued support and trust. We are pleased to inform you that the DHL last-mile delivery times have now returned ...

Dear Valued Customer, We will be performing a network upgrade and optimization for our website system from 10:00 PM to 12:00 AM Eastern Time on ...

Dear Customers, As the King's Birthday holiday approaches, our Australian warehouse distribution centers will adjust their service schedules. To help you better plan your orders ...

Dear Customer, Greetings from us. We regret to inform you that there has been a delay in the delivery of Ascan due to insufficient processing capacity ...

Dear Customer, We would like to inform you in advance about the holiday arrangements for various overseas warehouses in the upcoming month of June. Below ...

Dear valued customer, Due to the impact of the snowstorm in the United States, there will be a delay in the last-mile delivery time. Affected time ...

Dear Customer, Greetings! Recently, the Maritime Union of Australia announced a new round of protected industrial action at DP World's Australian terminals. DP World has stated ...

Dear valued customer, Greetings! We have identified an anomaly in our system's tracking for the German DHL product series. During this period, please refer to the ...

The British Met Office has issued a yellow weather warning. The impact of extreme weather will continue this week. From March 13, 2023, to March 17, 2023, parcel delivery [...]