Dear Customer,

Greetings from us.

We regret to inform you that there has been a delay in the delivery of Ascan due to insufficient processing capacity by DHL. We have been observing this situation since May 6th, and it has affected your order.

The affected last-mile products include: DHL-Domestic Paket and DHL-International Paket. To minimize inconvenience as much as possible, we suggest considering switching to the following last-mile products: DPD-Domestic Normal Parcel and DPD-International Parcel. The service quality of these products may better meet your expectations.

We understand the inconvenience caused by this delay and sincerely apologize once again.

Wishing you all the best.

The Varcoh Support Team

May 15, 2024