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Australia Post delivery times and service updates

Domestic delivery times

Find out estimated delivery times for different states and territories.

photo-delivery-driver-scanning-parcels-back-of-van

At a glance

Delivery delays may be experienced

Post Offices remain open and deliveries continue, but COVID-19 is having a higher than usual impact right now.

Next-business-day guarantee currently suspended

Express Post remains our fastest postal service, but our next-business-day guarantee is suspended until domestic flights return to normal.

Delivery time estimates

Regular letters and Priority letters

 

Regular letters

Priority letters

Same state

Up to 4 business days (depending on origin and destination)

Up to 2 business days

Interstate

3-6 business days (depending on origin and destination)

2-4 business days

Express Post and Parcel Post

Last updated 11/10/2021
These estimates are based on our recent delivery performance and do not take into account any current network disruptions that may cause delay.
Express Post delivery estimates2
Most arrive within3Some items may take4
ACT2 business days3 business days
New South Wales2 business days5 business days
Northern Territory3 business days6 business days
Queensland2 business days3 business days
South Australia2 business days3 business days
Tasmania1 business day2 business days
Victoria3 business days7 business days
Western Australia2 business days3 business days
Parcel Post delivery estimates2
Most arrive within3Some items may take4
ACT5 business days9 business days
New South Wales4 business days9 business days
Northern Territory3 business days7 business days
Queensland2 business days5 business days
South Australia3 business days4 business days
Tasmania2 business days3 business days
Victoria8 business days13 business days
Western Australia3 business days6 business days
Express Post delivery estimates2

Most arrive within3Some items may take4
From New South Wales2 business days4 business days
From Northern Territory4 business days57 business days5
From Queensland3 business days4 business days
From South Australia3 business days6 business days
From Tasmania2 business days5 business days
From Victoria4 business days7 business days
From Western Australia4 business days5 business days
Parcel Post delivery estimates2

Most arrive within3Some items may take4
From New South Wales6 business days10 business days
From Northern Territory9 business days12 business days
From Queensland7 business days10 business days
From South Australia8 business days10 business days
From Tasmania9 business days12 business days
From Victoria9 business days13 business days
From Western Australia8 business days12 business days
Express Post delivery estimates2
 Most arrive within3Some items may take4
From ACT2 business days5 business days
From Northern Territory4 business days6 business days
From Queensland3 business days4 business days
From South Australia3 business days6 business days
From Tasmania2 business days5 business days
From Victoria3 business days7 business days
From Western Australia4 business days6 business days
Parcel Post delivery estimates2

 

Most arrive within3Some items may take4
From ACT4 business days8 business days
From Northern Territory8 business days11 business days
From Queensland5 business days9 business days
From South Australia6 business days10 business days
From Tasmania7 business days12 business days
From Victoria7 business days11 business days
From Western Australia6 business days10 business days
Express Post delivery estimates2

Most arrive within3Some items may take4
From ACT4 business days5 business days
From New South Wales3 business days6 business days
From Queensland2 business days4 business days
From South Australia3 business days4 business days
From Tasmania3 business days4 business days
From Victoria4 business days7 business days
From Western Australia3 business days6 business days
Parcel Post delivery estimates2
Most arrive within3Some items may take4
ACT9 business days13 business days
New South Wales8 business days13 business days
Queensland9 business days13 business days
South Australia7 business days13 business days
Tasmania11 business days14 business days
Victoria10 business days14 business days
Western Australia10 business days14 business days
Express Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

2 business days

4 business days

From New South Wales

2 business days

4 business days

From Northern Territory

4 business days

5 business days

From South Australia

2 business days

4 business days

From Tasmania

2 business days

3 business days

From Victoria

3 business days

6 business days

From Western Australia

3 business days

4 business days

Parcel Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

4 business days

7 business days

From New South Wales

4 business days

6 business days

From Northern Territory

7 business days

9 business days

From South Australia

5 business days

7 business days

From Tasmania

6 business days

10 business days

From Victoria

7 business days

11 business days

From Western Australia

6 business days

8 business days

Express Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

2 business days

3 business days

From New South Wales

2 business days

4 business days

From Northern Territory

4 business days

6 business days

From Queensland

2 business days

3 business days

From Tasmania

2 business days

3 business days

From Victoria

3 business days

5 business days

From Western Australia

3 business days

4 business days

Parcel Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

6 business days

8 business days

From New South Wales

6 business days

11 business days

From Northern Territory

5 business days

6 business days

From Queensland

6 business days

9 business days

From Tasmania

7 business days

9 business days

From Victoria

7 business days

12 business days

From Western Australia

5 business days

7 business days

Express Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

2 business days

4 business days

From New South Wales

2 business days

4 business days

From Northern Territory

3 business days5

12 business days5

From Queensland

2 business days

3 business days

From South Australia

2 business days

4 business days

From Victoria

3 business days

6 business days

From Western Australia

3 business days

4 business days

Parcel Post delivery estimates2

 

Most arrive within3

 Some items may take4

From ACT

7 business days

11 business days

From New South Wales

8 business days

12 business days

From Northern Territory

12 business days

14 business days

From Queensland

7 business days

10 business days

From South Australia

8 business days

13 business days

From Victoria

8 business days

12 business days

From Western Australia

9 business days

13 business days

Express Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

3 business days

7 business days

From New South Wales

3 business days

7 business days

From Northern Territory

5 business days

13 business days

From Queensland

3 business days

6 business days

From South Australia

3 business days

6 business days

From Tasmania

2 business days

5 business days

From Western Australia

4 business days

7 business days

Parcel Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

7 business days

13 business days

From New South Wales

8 business days

13 business days

From Northern Territory

11 business days

15 business days

From Queensland

8 business days

12 business days

From South Australia

8 business days

14 business days

From Tasmania

8 business days

12 business days

From Western Australia

9 business days

13 business days

Express Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

3 business days

5 business days

From New South Wales

3 business days

5 business days

From Northern Territory

3 business days

5 business days

From Queensland

3 business days

4 business days

From South Australia

3 business days

4 business days

From Tasmania

2 business days

4 business days

From Victoria

5 business days

8 business days

Parcel Post delivery estimates2

 

Most arrive within3

Some items may take4

From ACT

8 business days

11 business days

From New South Wales

8 business days

11 business days

From Northern Territory

6 business days

8 business days

From Queensland

8 business days

10 business days

From South Australia

5 business days

8 business days

From Tasmania

10 business days

12 business days

From Victoria

9 business days

13 business days

Frequently asked questions

Most of our Post Offices are still open but some have been temporarily closed or have changed their opening hours while coronavirus (COVID-19) restrictions are in place. Check the status and opening hours of your local Post Office.

Yes, we can redirect and hold mail for consumers and businesses. You can apply for these services at your local Post Office or online. If you’re in self-isolation or quarantine and need to cancel your existing mail hold or redirect, contact us online for help.
We’re keeping many of the major marketplaces updated on our estimated delivery times, which they will share with their customers. We’re working together to make sure sellers aren’t impacted by the current delays.

Yes, collection times have been brought forward while coronavirus (COVID-19) restrictions are in place, including for Express Post and Parcel Post.

As our business adapts to the challenges the coronavirus (COVID-19) pandemic presents, we are constantly looking at ways to optimise our delivery network to make sure customers will receive their parcel as quickly as possible.

In some cases, we are having to process and deliver from an alternative location and customers may notice when tracking their parcel, that it is coming from a different location to what they are used to.

No. To minimise the risk of contracting or spreading coronavirus (COVID-19), we’ve enabled contactless delivery. This means signatures are no longer required for all parcels, whether you’re collecting from a Post Office or at home.

For home delivery of parcels normally requiring a signature, if you’re at home, the delivery driver will record your name and confirm delivery on their handheld device, then leave the parcel at your door. If you’re not at home, a card will be left, with instructions on where to pick up your parcel.

For Post Office collection, our staff will confirm your name and record your collection on their device, then leave the parcel on the counter for you to pick up.

In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and delivery on the handheld device.

We are endeavouring to collect from all business customers that remain open during the coronavirus (COVID-19) pandemic. However, if we can’t get to you, you can either take your mail to a local Post Office or one of our Business Hubs.

Some parcel deliveries are being delayed by major COVID-19 disruptions. If your enquiry is about the delivery of essential medication, please contact us as soon as you think your item is running late or missing.

For all other domestic deliveries, please wait until 15 business days after the expected delivery date before making a late item enquiry. You can get the expected delivery date by tracking your parcel using the AusPost app or our online tracking tool.

Please see our domestic updates for info on the latest issues affecting deliveries within Australia.

Some parcel deliveries are being delayed by major COVID-19 disruptions. If your enquiry is about the delivery of essential medication, please contact us as soon as you think your item is running late or missing.For all other domestic deliveries, please wait until 15 business days after the expected delivery date before making a late item enquiry. You can get the expected delivery date by tracking your parcel using the AusPost app or our online tracking tool.Please see our domestic updates for info on the latest issues affecting deliveries within Australia.

The tracking status ‘possible delay’ means the item has been lodged into our network and received by us but it might be delayed for one of the following reasons.

  • There has been a disruption to our transport or delivery network. This could be something like a flood or a traffic incident
  • The ‘to’ or ‘from’ address falls outside the product’s defined network. For example, items being sent to or from a location outside the Express Post network will still be delivered as fast as possible if they’re sent via Express Post, they’ll just take a bit longer
  • The dangerous goods declaration hasn’t been signed by the sender to confirm that the parcel doesn’t contain hazardous materials and that it can be carried safely
  • The weight or size of the item has been underestimated by the sender,  which could mean that extra postage needs to be paid
  • With international items, the contents might need to be inspected further by customs or quarantine authorities
  • The item hasn’t been lodged correctly. For example, if an Express Post item is posted in a red street posting box.

If you see this tracking status, try tracking your item again in another day or so, or contact the sender to follow up.

Please note: all enquiries about delayed items must be made by the sender of the item.

1 While we will endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the relevant time.

2 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting.

3 From 27 September 2021 to 10 October 2021 (inclusive), at least 70% of items arrived within this time.

4 From 27 September 2021 to 10 October 2021 (inclusive), at least 95% of items arrived within this time.
5 Delivery time estimate is based on low volumes and may be less reliable.