Dear Valued Customer,

We have received updated information from our supply chain partners indicating that severe weather and flooding in New South Wales (NSW) have expanded in scope, significantly affecting parcel delivery and logistics operations in the region. As a result, delivery times are expected to be extended by 2 to 5 business days.

The impacted areas primarily include key locations such as Coffs Harbour, Taree, Macksville, Nambucca, Kempsey, Port Macquarie, the Northern Rivers region (including Casino and Lismore), the Hunter region (including Hexham, Raymond Terrace, and Morisset), as well as their surrounding communities. Relevant warehouses, including AUSY and AUME, are experiencing delays affecting last-mile delivery services.

We recommend closely monitoring logistics updates, adjusting your shipping plans as necessary, and exploring alternative delivery options where appropriate.

Please refer to the following official carrier websites for the latest service status and updates:

Australia Post (AUPOST): https://auspost.com.au/disruptions-and-updates/domestic-service-updates

Aramex Australia: https://www.aramex.com.au/our-services/service-updates/

Allied Express: https://www.alliedexpress.com.au/

Toll Logistics: https://www.myteamge.com/

Direct Freight Express (DFE): https://www.directfreight.com.au/

We appreciate your understanding as these external factors affect service performance. Rest assured, we are closely monitoring the situation and will keep you promptly informed of any developments.

Best regards,

The Varcoh Shipping Team

May 26, 2025

Jack Su

I am responsible for the sales and after-sales support of Varcoh brand products. If you have any questions, please feel free to contact me at support@varcoh.com or visit Contact Us.

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